Discover Why Great Leaders Challenge Success

As you look at why people and companies are successful, you quickly realize that they question everything.
WHY?

If you don’t know why you are successful, and what helped get you there, you may be doomed for failure.
Great leaders know this fact and constantly question, challenge, test, and duplicate their successes.
Here are some tips to help you become more successful:
• Customer surveys and group meetings. Implement an annual or bi-annual survey of your customers and find out what they like, what they don’t like, and what you can improve. Another effective way to illicit this information is to have meetings with your customers and brainstorm ways to improve. (Think about what Ford did with the Taurus. The vehicle was a direct result of consumer’s suggestions). Pay close attention to the customers that are unhappy. Let them speak about what they would like to see improved. Then fix it. Whenever possible, allow employees and key personnel to be present.

• Conduct an external assessment of the competition. Take a look at what they offer and what improvements they are making. Ask your staff:
* Who are our competitors?
* Are they better?
* Why are they better?
* Are we better?
* Do they have a bigger share of the market?
* Why?
* How can we improve to become better than our competitors?
* Who can put us out of business?

• Conduct an internal assessment. Survey your employees and find out what improvement(s) they think you should make. (Internally and externally) Have them brainstorm ideas for improvements. You may be surprised at the suggestions and ideas that your own employees have. Another key to making this effective is to make sure you respond to the suggestions.

• Accept and prepare for change. The only constant today is change. Create a culture within your company to embrace change and anticipate future changes.

* Is your market place changing?
* Any new products being introduce that is a direct competitor to you?
* Any new competitors entering your arena?
* Will new technology affect your product/service?

The best leaders are those who are not satisfied with complacency. Encourage everyone in your organization to keep informed in your industry and be prepared to make the necessary changes to get and stay on top.

We encourage your participation and comments.
Also, please feel free to forward this blog to your friends and colleagues and to come back often.

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Sincerely,
John Bentley

Leading by Empowerment

How often does your organization give employees responsibility without a clear direction or an understanding of the expectations?

This can, and most often will, result in low productivity, confusion, and lack of results, that creates low morale and possibly high turn-over.

However, employees that are empowered will produce amazing results in the workplace, and usually do it with a great attitude and enthusiasm.

When leaders and managers empower effectively, they don’t give up authority and responsibility completely; rather, they share these elements with the employees. They help the employees reach new heights and further their career.

A key to successful empowerment is to clearly communicate your expectations, establish clear boundaries of authority, and create an action plan for results.

Leader guidelines for empowering employees

Include Employees in Direction-of your company.
This includes a part in the strategic planning phase, writing goals and objectives and the implementation of the goals with a specific timeline. Let your employee’s help determine the timelines and rewards of the completion of the task.

Be Clear in Your Communication
Be sure employees understand what you are asking for. Ask them to recap the conversation, listening for gaps in what you said and what was repeated back.

Use Their Ideas
How much time do you spend listening to your employees’ ideas and suggestions? Ask for their input in how they would go about completing a project. Let them do it their way if the result will be satisfactory to you.

Demonstrate Your Trust
Determine what resources they need before they start the project and clear the way for the resources to be available. Resist checking in on every detail, but have controls in place so they know when they should check with you.

Match Their Interests with Your Needs
Meet with your employees and learn what they want and need. When possible, assign tasks that will allow them to grow and take on additional responsibilities.

Give Realistic Timelines
Determine together a realistic timeline. Be specific as to when a project is due, don’t say, “Return this to me as soon as possible.” If you need it by the end of the week, say so clearly.

Establish Priorities
It is helpful for employees to know which pieces are the most important to you. Make certain that they know what needs to be done first and why.

Coach, Don’t Manage
Coach employees to success. This means listen, ask questions, offer strategic advice, and always give direct feedback.

We encourage your participation and comments.

Also, please feel free to forward this blog to your friends and colleagues and to come back often.

Join our mailing list and receive our monthly newsletter plus 2 special reports for free! Click here

Follow us on twitter
http://twitter.com/power2transform

Connect with us on linkedin
http://www.linkedin.com/in/power2transform

Sincerely,
John Bentley