I had the joy and honor of meeting Kathy Barnes while visiting my daughter @ Vanderbilt Medical Center today. Kathy was cooking hamburgers in the cafeteria and asked me about the book I was carrying. I shared with her Jon Gordon’s “Training Camp” How to bring out the best in yourself and others.
For a moment, I thought here’s another opportunity to share my leadership and personal development philosophy. However, I was pleasantly surprised as Kathy, the food and beverage manager, began sharing with me the books she reads to connect with those she is fortunate enough to lead. Kathy told me how she uses the appropriate communication style to connect with each employee based on their preferred method of receiving information. Read more